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Which of the following best describes the purpose of surveillance in security?

  1. To track employee productivity

  2. To enhance the quality of customer service

  3. To deter and document potential incidents

  4. To assess facility layout and design

The correct answer is: To deter and document potential incidents

The primary purpose of surveillance in security is to deter and document potential incidents. Surveillance acts as a proactive measure to prevent criminal activity or unauthorized behavior, as the mere presence of cameras or monitoring systems can discourage individuals from engaging in misconduct. Additionally, when an incident does occur, surveillance systems provide critical documentation through recorded footage, which can be invaluable for investigations, legal proceedings, or internal reviews. This function helps maintain a secure environment and protects both property and individuals. While tracking employee productivity, enhancing customer service, and assessing facility layout can be relevant considerations in various contexts, they do not encapsulate the core objective of security surveillance, which is fundamentally about prevention and providing evidence of any security-related events.