Maryland Security Guard Practice Exam

What type of behavior should security personnel model to influence others?

1. Disregard for policies

2. Consistency and professionalism

3. Indifference to safety

4. Friendliness over all else

The correct answer is: Consistency and professionalism

Security personnel should model consistency and professionalism because these traits establish trust and authority in their role. By demonstrating a steady approach to policies, procedures, and interactions, security personnel create an environment where others feel safe and respected. Consistency in behavior reinforces expectations and compliance, ensuring that team members and those being monitored understand the guidelines and the importance of adhering to them. Professionalism in appearance, communication, and decision-making exemplifies the standard of conduct expected in security roles. This can influence behavior positively in both colleagues and the public, encouraging them to exhibit similar professionalism and respect for rules. In contrast, behaviors such as disregarding policies or showing indifference to safety undermine the foundation of security work and erode trust. While friendliness is valuable, it should not eclipse the importance of professionalism, as the security role often requires the ability to be firm and decisive when necessary.