What should a security guard do if an individual refuses to leave a property?

When an individual refuses to leave a property, the appropriate action for a security guard is to contact law enforcement if necessary and document the incident. This approach emphasizes the importance of following legal protocols and ensuring safety for everyone involved.

Contacting law enforcement can provide the necessary authority to handle the situation effectively, particularly if the individual poses a threat or refuses to comply with requests to leave. Law enforcement is trained to manage tense situations and can help ensure that the situation is handled legally and safely.

Documenting the incident is equally important as it creates a record of the event, which can be valuable for future reference or legal proceedings. This documentation serves as a detailed account of what occurred, the actions taken by the security guard, and the behavior of the individual, which is crucial in case of any disputes or investigations that may arise later.

Other options, such as ignoring the individual, attempting to persuade them verbally without following up with the proper authorities, or physically removing them, may lead to legal consequences or escalate the situation into something more dangerous. Proper protocol protects not only the security guard but also the rights of the individual involved and the integrity of the property.