Maryland Security Guard Practice Exam

What should a guard do if they find a lost person?

1. Ignore them and continue patrolling

2. Assist them and communicate with appropriate personnel

3. Report it to the police immediately

4. Ask them to leave the premises

The correct answer is: Assist them and communicate with appropriate personnel

When a guard encounters a lost person, the appropriate action is to assist them and communicate with the necessary personnel. This approach is essential because the guard has a responsibility to ensure the safety and well-being of individuals within their area of responsibility. Taking the time to help a lost person demonstrates a commitment to community safety and a willingness to provide guidance. The guard should assess the situation quickly, offering support to the individual, such as providing directions or contacting someone who can help, like a manager or security supervisor. This helps to create a sense of security for the lost person and ensures that they are taken care of appropriately. In contrast, ignoring the individual and continuing to patrol neglects the duty of care that guards are expected to uphold. Reporting the situation to the police immediately may not be necessary unless the person appears to be in distress or a potential danger is involved. Asking the person to leave the premises could lead to further confusion or distress, especially if they are genuinely lost and need assistance. Thus, assisting them while communicating with the appropriate personnel is the most responsible and compassionate course of action.