Maryland Security Guard Practice Exam

What document outlines a security guard's rights and responsibilities?

1. Operational Manual

2. Policy Statement

3. Code of Conduct

4. Service Agreement

The correct answer is: Code of Conduct

A Code of Conduct is essential for defining the rights and responsibilities of a security guard within their role. This document serves as a comprehensive guide that outlines the expected standards of behavior, ethical considerations, and compliance requirements that security personnel must adhere to while on duty. The Code of Conduct typically includes aspects such as maintaining professionalism, understanding and respecting the law, ensuring the safety and security of property and individuals, and properly handling sensitive situations. By setting clear expectations, it promotes accountability and helps security guards understand their obligations, as well as the implications of their actions in various scenarios. In contrast, while an Operational Manual, Policy Statement, and Service Agreement may contain relevant information regarding procedures, organizational policies, or contractual obligations, they do not specifically concentrate on the individual's rights and responsibilities in the same direct and detailed manner as a Code of Conduct does. Hence, the Code of Conduct stands out as the definitive document for outlining the rights and responsibilities of a security guard.